.customer-followup{margin-bottom:24px}.customer-followup .panel-heading{align-items:center;gap:12px;flex-wrap:wrap}.customer-followup .panel-heading p{font-size:12px;color:var(--muted-foreground);margin-top:6px}.followup-counts{display:flex;flex-wrap:wrap;gap:8px 18px;padding:12px 20px;background:#f2f7f6;font-size:12px;border-bottom:1px solid var(--border)}.followup-counts strong{font-size:16px;margin-left:4px;font-variant-numeric:tabular-nums}.followup-tasks{padding:0 20px}.followup-task{padding:16px 0;border-bottom:1px solid var(--border);overflow-wrap:anywhere}.followup-task:last-child{border-bottom:0}.followup-task-footer,.followup-task-meta{display:flex;align-items:center;justify-content:space-between;gap:8px;flex-wrap:wrap;font-size:12px;color:var(--muted-foreground)}.followup-task h3{margin:10px 0 5px;font-size:14px;font-weight:600}.followup-task p{font-size:14px;line-height:1.65;white-space:pre-wrap}.followup-task-footer{margin-top:12px}.followup-due{color:#94600a;font-weight:600}.followup-empty{padding:20px 0;font-size:14px;color:var(--muted-foreground)}.followup-evidence{display:grid;grid-template-columns:1fr 1fr;border-top:1px solid var(--border);padding:18px 20px;gap:20px;overflow-wrap:anywhere}.followup-evidence h3{font-size:13px;font-weight:600;margin-bottom:8px}.followup-evidence p{font-size:13px;line-height:1.6;white-space:pre-wrap}.followup-evidence small{display:block;color:var(--muted-foreground);font-size:12px;line-height:1.6;margin:6px 0 10px}.record-status{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:10px;padding:12px 16px;margin-bottom:16px;border-radius:12px;border:1px solid var(--border);font-size:13px;background:#f2f7f6}.record-status small{display:block;margin-top:4px}.record-status.stale{background:#fff7e7;border-color:#e8c785;color:#755013}@media (max-width:600px){.followup-evidence{grid-template-columns:1fr;gap:16px}.followup-counts,.followup-evidence,.followup-tasks{padding-left:16px;padding-right:16px}.customer-followup button{min-height:40px}}